They are located in Hard Drive > Users > Library > Application Support > iWork > Pages/Keynote > Templates > My Templates. If you have created any templates, you may not want to delete them. If there are any other packages with Pages, Keynote or iWork in their names, delete these as well. Third, receipts – Hard Drive > Library > Receipts – Delete Pages.pkg & Keynote 2.pkg. Then do a search for iWork in Spotlight & trash any files or folders. Second, the preferences – Hard Drive > Users > Library > Preferences – Delete .plist, .plist & .plist. Don���t worry, any necessary files will be reinstalled.įirst, the applications – Hard Drive > Applications – Delete the entire iWork folder (containing the Keynote & Pages applications). In the meantime, you will have to manually remove all traces of the iWork trial before installing from the retail disk. As the stock of retailers is replaced, this problem for new purchasers will likely disappear. The most likely cause of this is that the iWork you bought is version 1.0 & the trial is the updated version, 1.0.1. There’s a solution for that, too, at iWork ’05 > Pages > iWork: Can���t install iWork after using the iWork trial: Trouble can also arise if you’ve previously installed the trial version. In my case, adding “-SFA” was indeed the answer. In my case (and I don’t think this is revealing too much) the missing characters were “-SFA”. The problem was that the last dash and three digits had not gotten printed on the software serial number stickers packed with my copy of iWork. “Caps Lock-entered” numbers are rejected.Įdited June 22, 2005: Some new information provided by James Macallister: When I had typed the entire number in, the Continue button stayed ghosted. Type the letters using the shift key, not Caps Lock. Also, the lowercase letter l & the number 1. The letter S & the number 5 can also be confused. The letter O & the number 0 (zero) are easily confused. Otherwise Keynote & Pages will ask for the serial number each time you launch them. (Linking to specific posts is difficult, but drill down through iWork ’05 > Keynote > iWork serial number tip.) The dirty details follow, as compiled by a user named Peggy:įirst, enter the serial number while logged in as an administrator. I couldn’t find the solution on Google, but Apple’s discussion groups had the answer. Thanks to a bug in the software, it rejects perfectly valid serial numbers. If you want to take the plunge into iWork ��ï¿❐5 - Apple’s word processing (Pages) and presentation (Keynote 2) combo - you might have a little trouble during installation.
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